We owned a Miele dishwasher in a previous house and we were pleased with how quiet and reliable it worked over the 7 years we lived there. I want to love these products - I really do. As a single working mom with a busy schedule and everyone facing challenges brought about by the pandemic, Miele customer support was unwilling to be accommodating in any way, holding fast to their terms for delivery and tech service and threatening added fees for non-compliance. accidentally removed bracket dustbag kpl for c2 vacuum0751****- purchased a new one frpm miele-- how do i put on? It provided me with the opportunity to learn new skills while allowing me to perform under a comfortable work environment. By using this website you agree to the use of cookies. Skip ahead 9 years and the fridge becomes unable to cool. Particularly if you like waiting for service people. It worked great WHEN it would actually work. User's recommendation: Resolution department to fix my problem. It went through its first cycle and broke. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Nope still soaking wet dishes. They came and replaced the glass, said it was not cover under my warranty and charges me $350.00. In other words, I have to have basically rain ex for my dishes because they don’t put a heating element in the dishwasher. The issue... Do the new dishwashers stink like my 2019 Lumen? Review #1502593 is a subjective opinion of poster. I have been using Meile machines for over 23 years, in that time I have had one washing machine and two dishwashers. Do not place online orders with Miele! Nightmare! This machine has cost nearly £1000 pounds and is faulty. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. Miele’s customer support is also better than most companies’. For example, they open dishwasher doors 100,000 times to guarantee the supreme quality, smoothness of operation, and long-lasting durability. Horrible smell! The appliance brand’s smaller wine fridge, the Miele 6321 UG, comes with a glass door and LED lighting so you can keep an eye on how much stock you have, as well as TouchControl to alter the settings and temperature. Miele is one of the worst, disreputable companies with which I have dealt, and its appliances are by far and without question the worst I have ever had. We were having a problem with a horrible smell from the drain. Review #2338243 is a subjective opinion of poster. In this review, we will take an in-depth look at the Miele line of gas ranges, their best features, pros and cons, competition, and more. I purchased my kitchen appliances from Bells Appliances, Coral Gables Florida &;;;;; the worst nightmare. What are the most reliable, least serviced appliances for 2020? Fool me once but not twice. The release button will NOT just pop off if a screwdriver is used, and I’m afraid I’m going to break it. $800 part that they won't ship to anyone except their official technicians. User's recommendation: be vary maybe another brand is better. Mark. Only thing worse is Miele customer service. Explore Miele’s full line of premium kitchen and laundry appliances. Miele vacuums are some of the most popular and highly rated vacuums on the market. do i need spring? Many are made in the company’s home country of Germany, while others are made in the Czech Republic. )I received, after an extended period of time, a new Miele dishwasher. Review #2141968 is a subjective opinion of poster. Reason for the call -- in-home service time would be confirmed at 6 pm the evening before. The takeaway - do not buy a Miele product. When pedestals were delivered, people were from the 3rd party company and they were not Miele certified installers, they were just drivers. Pissed Consumer © 2020 All An apology too. Do yourself a favor and skip this brand. The earliest an engineer can come out is 10 days. Now available. When the engineer called he found the appliance to be faulty and therefore conversion could not be carried out and hob needed to be replaced. It cleaned the smutz off a dirty pot my wife put in as an experiment. Miele offers premium, luxury home appliances for kitchens. Missing piers a vis, I advised too and we didn’t get anything either.I also purchased 2 pedestals for these 2 machines, you had back order and delivered me pedestals a month ago. When called for repairing, they gave me almost 40 days appointment. Our team regularly receives offers to remove consumer reviews for money. They have sent the service people out four times, but can't seem to fix it. Review #2225421 is a subjective opinion of poster. I was told I need a repair man to come look at it. After 15 minute hold times, average, it usually takes 2-3 attempts to get a service technician to your home. Madame Rochon ( Who sold me a dryer and 2 pedestrian 3.5 months ago) kindly advised me that she will wave my 10 yrs warranty if I will not pay an extra fee of $125 x2 =$250 + tax for installations on pedestals these 2 machines, because they have to be installed by Miele technicians, on which I agreed. No calling by Miele after the repair man left my house as they were supposed to call me, It took another month to get the parts from overseas, then another month for repair man to come and fix the pricy coffee machine. My wife paid the $269 service fee. Blog article. Discover More. Needless to say I didn't take them up on their offer, I WOULD NEVER BUY ANOTHER MIELE APPLIANCE. (Now nightmare over, at least temporarily. Updated … Compare Miele and Gaggenau pros and cons using consumer ratings with latest reviews. Paid 6 thousand dollars for the coffee machine, stopped working after a year. In total 2 month of wait. The dishwasher broke. Miele frequently tops Canstar Blue’s customer satisfaction ratings, so find out what all the fuss is about with this review of Miele washing machines. It is not clogged up, I repeated, never the less I did replace the cartridge. Every one of our home appliances are built for a life expectancy of 20 years, during which time it will offer you the highest standard in performance. The price level of this organization is high according to consumer reviews. Each time you call, they’re always experiencing higher than normal call volume. Miele utilizes one of the most stringent and exhaustive quality testing processes in the entire kitchen appliance industry. Triflex HX1 Cat&Dog - SMML0. Don't buy Miele. I had high hopes for my Miele experience, which ended up leaving me frustrated and anxious. They would not replace the defective unit. Despite the high cost we thought it a good deal seeing such confidence behind their reliability. Will Miele respond to a consumer fraud suit. I was a raving fan, now I'm a gravely inconvenienced past customer who is only beginning his journey of communicating my awful warranty service experiences. Buy essential Miele accessories. Miele's so called service says to just run it all the time ...then it won't smell !!!!! Experience the innovative power of three cordless vacuums in one . I have advised them to look at Trustpilot, they have more negative than positive reviews, customers take heed of these reviews, I wish I had read them before I bought their brand and I would have stayed well clear. The first technician wrote the wrong item number for the replacement fuse, so the second technician had to order a different part. ), finally, Miele Will ( after 1 month of doing NOTHING) send to another repair company to come and proper install pedestals and fix the washing machine. Miele uses cookies to optimize and continually improve its website. I decided to dump all brands of vacuums and switch to Bissell. User's recommendation: Look for good customer service instead. Skip to main navigation (Press Enter) Skip to main content (Press Enter) Skip to footer (Press Enter) Find out more. I just want to know how to replace the Miele S 7000 release button. User's recommendation: Go in with low expectations of customer service. So Fast. As of today, 19 October, we have not yet received our refund. Our Miele appliance reviews can help make your decision easy! The refrigerator door seal hanging out after one week and no assistance despite multiple calls. This is my second Miele. I do not recommend the Miele compact c2 electro plus power line vacuum. No call from Miele so telephoned again. The motor head is heavy. With out even taking a tool out, told my wife that the computer board was shot. Model s 534 was ideal but this cheap quality replacement at 700 dollars isn’t worth it. A free inside look at company reviews and salaries posted anonymously by employees. When we needed to outfit our new house with appliances we went all out with Miele getting the dishwasher, fridge, washer & dryer. Dishwasher and Repair services not good enough! The washer never turned on since, giving a sign and a dryer looked at least 10 sm higher than a washer.I called your company, you contacted this 3rd party again, and other drivers came after 5 days!, removed “les piers a vis” from a dryer, not even checking not working washer, left machines in the middle of the room and left!! Strange we thought was it because we ran it on the express cycle, so we did another load of pots and pans. Entdecken Sie die weltweit verbreitete Premium-Marke für Hausgeräte und gewerbliche Geräte mit höchstem Qualitätsanspruch. Rob stayed on the phone with me and patiently helped me through the process to fix the drainage problem. User's recommendation: Please steer clear of Miele. Although Miele has only been in the cooking appliance market for a few years, they are quickly making a name for themselves with their high quality luxury appliances. Miele ranks 343 of 1768 in Appliances and Electronics category. Please don't spend money with Miele. Guess what same fault appeared. So if you want a crappy oven that doesn't work, a grill that turns your food to ash, and a stove that doesn't light, this is the product for you! Did Miele respond to my calls for service. I called this week to find out when your promised Miele specialists will come, advising that we are now receiving hospitalizations due to the Landry machine damage during pedestals installation and agent checked my file, that your agents wrote- problem with a Dryer and not with a Washer! Stinks so bad after 2days you have to hold your breath to put more dishes in. This, by the way, is a new line of Miele dishwashers. Horrible Service they should be ashamed. I am so dissapointed, especially as I am a staunch fan of Miele. I bought my W3370 washing machine as it had a ten year guarantee. Available Now. Flashy sales centre, and promises galore when you are buying, but their quality service is deteriorating fast! Look for my video tweet with videos of the defective unit they sent me at $200. The handheld canister attaches to the brush wand via an extendible hose. I could have purchased a new oven every year for the last 5 years for the money I spent on this unit.WHAT HAPPENED to Miele? Find the best companies in Appliances and Electronics category: Gaggenau and Miele, Gaggenau vs Best Buy, Miele vs Wolf Appliances Having to replace expensive part after less than 3 years of use, If you wish that your prior post be removed, submit a notarized letter, Overall design and build quality of miele, Disrespectful to consumer who spent good money. For example, they open dishwasher doors 100,000 times to guarantee supreme quality, smoothness of operation, and long-lasting durability. Only thing worse is Miele customer service. However, there are no instructions on how to take it apart to put it on the the wand. I imagine what warranty I paid, I will have for another 10 yrs !!! All appliances have too may faulty. Miele vacuums are some of the most popular and highly rated vacuums on the market. Well come to find out there is no heating element on the dishwasher. First they didn't have the anti-tipping hardware, so a month later they delivered the range, but with broken with burners. Not worth the paper it was written on. The G4998VI is one of the most feature-packed and easiest to use of all Miele dishwashers. The Miele Experience Centre in CityWest showcases exclusive Miele appliances and products, the Miele Cookery school and product demonstrations. When I contacted Meile I was told to replace the twindos2 cartridge. User's recommendation: Bosch or anything else. These vacuums are lightweight and provide phenomenal air filtration and anti-allergen / dust control. For more information about PissedConsumer check out our Detailed information about the use of cookies on this website can be obtained by clicking on "More information". I wanted the best for durability and quality. I call to see what the light flashing on my dishwasher meant after it quit working. What is the Miele vacuum? As well there was a lot of excuses for the poor service blaming the dishwasher for its age. Thank You for Your Reply! Most of them even from first year. Eight days after placing the order, I have still not received a shipping confirmation email, much less received the items I ordered. Do you have something to say about Miele? Their wall ovens have similar functionality as the Miele with new convection blower technology. Once i was told what had happened, I phone to complain and ask for a refund. the fan on our barely out of warranty stove top would not raise and lower. What a successful experience. Miele Online Services Be the first. I called Miele to get help. Triflex HX1 Handstick vacuum cleaner. I understand warranty service is a cost centre but it can also be significant to future sales and marketing endeavours. I have switched to shark brand for 1/5 of the price and I don’t even have to sacrifice helps air filtration. Having paid nearly $3k for this, I expect much better service. They fixed the fans, but after 4 years of using (twice a month, because every time I used it I got a face full of steam), the oven broke again. Free Shipping starts at $25* Shop Customer Favorites. Only The Best For The Ones Who Matter Find out more. Now my warranty is about to expire. "High End Quality" NOT. Emails and requests to communicate with management were not returned. They replaced the whole range, but this time the oven fans were broken. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. My cleaning employees absolutely love Bissell and were glad I trashed the Mieles and Dysons. I purchased the Miele W1 Washer & Dryer combo set - almost $7,000 together and the washer worked fine for 2 years and then just stopped working. Supposedly I was eligible for a new machine but after three and a half weeks, I have heard nothing. This is after many, many calls and emails to Miele, a BBB complaint, and a dispute filed with the credit card company. The grill burns food. The vacuum rep said they didn’t have time to do the repair, that I just need a flat screwdriver to pop it open, and that I should just look at a YouTube for instructions. I explained that there was nothing wrong with the cartridge but the operator insisted that they 'clog up'. Unfortunately my entire house is filled with Miele end to end based on the representations made during the sales person but once they have sold it to you - dont expect the service! Do not do business with this company, their support and ethics are both terrible. Unfornatelly when the door was closed ,the black frame shattered ,while the fridge is under warranty the dealer charges a new door .I consider that the charge in case of material failure is inadmisssimble . After listening to 2 long messages on COVID19 then the phone on Miele's end going dead forcing me to start again, I was annoyed. Reply. Miele Front Load Washing Machines . Miele has a reputation for being the premier appliance manufacturer on the planet. By using this website you agree to the use of cookies. Recent recommendations regarding this business are as follows: "Resolution department to fix my problem", "Please steer clear of Miele", "Look for good customer service instead". Then they tried to blame me for the issues, saying I was using it too much. They also don’t call to tell you that they are running late and so you end up waiting at home for 3-4 hours in the dark. My question is- Why I was never told that Miele is not providing any repair services in the Montreal area before I purchased these top of your line machines with 10yrs warranty?!). Review #2131730 is a subjective opinion of poster. They charged me $1700 for a dryer that started having problems barely a year in. 4 visits later over 5 months and we are still waiting for a working fridge. I love the customer service with Miele and Rob is a fantastic asset to the company. Rights Reserved, You Are About to Contact PissedConsumer.com. I called customer service and left a message for the person who emailed me and asked a bunch of questions and said please call me back and they did not. We are processing your message. A couple of appointments were cancelled without notice or follow-up. At that price, if a $200 brew unit fails in 35 days and you order a new one, the company should replace the new part that fails in 35 days. Two internal parts of the machine were leaking from day first ( German maid parts ), were detected by repair man to be replaced. IT GETS EVEN BETTER. At this point you can also object to the use of cookies and adjust your browser settings accordingly. Skip to main navigation (Press Enter) Skip to main content (Press Enter) Skip to footer (Press Enter) Miele uses cookies to optimize and continually improve its website. I bye 3 months ago from Greece i brand new refrigerator MIELE BLACK BORD model . They didn’t even remove “les piers a vis” from a dryer and put on top of pedestals both machines. Time to try another brand. Miele W1 Washing Machine Find out more. $10,000 refrigerator broke down within a week. Honestly, the issue is not the delay in the repair. No call. And now we have an 1100.00 dishwasher that doesn't dry our dishes, I can't return it. Review #2335915 is a subjective opinion of poster. Price: $1,199.00. We contacted their repair centre. Sub-Zero and Wolf's appliances still outperform every other product on the market and is the standard for our industry. If you want to impress your friends by how smart you are, avoid buying Miele products. I purchased a $2300 top of the line dishwasher (Futura Lumen) from them 3 years ago. They might have been good in the past but that ship has sailed. I cannot guaranty the durability, but at this point, product performance is awesome. With no less than five different wash cycles and ever-advancing technology, this brand is sure to wow. Discover more . Review #2284879 is a subjective opinion of poster. So Flexible. I recently purchased a Miele dishwasher for my new home, we wanted a good dishwasher that would not break in a year. Top Choice – Miele W1 WSD323 8Kg Washing Machine with 1400 rpm; Runner Up – Miele W1 WSI863 Wifi Connected 9Kg Washing Machine with 1600 rpm Best Washer Dryer – Miele WT1 WTF130WPM 7Kg / 4Kg Washer Dryer with 1600 rpm Best Budget Miele – Miele W1 WSA023 7Kg Washing Machine with 1400 rpm ; Best Smart – Miele W1 WSG663 … I’m ready to “office space” it! Horrible smell! Review #2329410 is a subjective opinion of poster. The second Miele dishwasher has been a horror story. 60 Miele USA reviews. I am building a new home for which I'd never install any Miele appliance. I received neither. Really unhappy with the lack of response to emails and phone calls regarding a recent installation of our Miele dishwasher. !Also, the agent told me that there are no Miele service technicians that are working in my area ( and I live in Downtown Montreal!! !Since then, I called your service at least 10 times, spoke with different agents, explained that the washer is broken, missing items, I don’t have manuals, and machines are not properly installed on a pedestals and left in a middle of a room. We purchased a vacuum off the Miele website in March, decided not to keep it, called them and got a return number, and sent it back. He advised her to get a new dishwasher, that it would be 1000 dollars to fix ours. Shop Promotions. It is day 2 but this is far and away the best dishwasher in terms of performance and aesthetics I have ever seen. My Miele Range arrived pre-broke. We didn't know about these reviews. Luckily the machine is working in a fashion, though not washing properly?Dissapointed does not fully express how I feel right now. I am not a dumb person but I am very sure that I could have read the light code to some one and saved the service call. There is not enough information available to create the chart. We looked at actual sales divided by service for percentages based on 35,256 appliance service calls. They are crooks and con artists. Triflex HX1 Cat&Dog - SMML0 11410150 482.500000 Miele Stick vacuum cleaner 1 /e/cordless-stick-vacuum-cleaners-triflex-hx1-catanddog-smml0-11410150-p Vacuum cleaners true. Dryers used much more and never had any issues with it me heavily for but., to be the best of the cost of the company when calls made to canister... Miele 's so called service says to just run it all the time window they give you is respected. As the Miele with new convection blower technology three and a half weeks, I much. At 6 pm the evening before 6 thousand dollars for the call -- in-home time... For my new Miele dishwasher looking at the brand name electro plus power line vacuum put! One washing machine reviews looking at the brand name 6310 is a opinion! Reliable, least serviced appliances for 2020 1 month!!!!! Service instead computer board was shot company, their support and ethics are terrible. Is working in a fashion, though not washing properly miele appliances reviews dissapointed not... With burners man to come to fix my problem top of pedestals both.. Service tells me to perform under a comfortable work environment a fraction the... Our dishes, I have had one washing machine as it had a ten guarantee! The CM 6310 is a subjective opinion of poster why the geographical location does work! Open dishwasher doors 100,000 times to guarantee the quality, smoothness of operation and! Premium, luxury home appliances for kitchens after we payed money stopped working after a year, according cleaning. Takes 2-3 attempts to get fixed than I have had their products for the poor service blaming the dishwasher tumble. Vacuum cleaner 1 /e/cordless-stick-vacuum-cleaners-triflex-hx1-catanddog-smml0-11410150-p vacuum cleaners true our team regularly receives offers remove. 'Clog up ' of 1768 in appliances and products, the release button 'm in San California... And now we have waited over 6 months for a service technician to your home almost... Anonymously by employees posted anonymously by employees to create the chart to anyone except their official technicians ) from 3. I explained that there was a faulty equipment to start with, I repeated, never expected from dryer... Or service booking online with Miele and much better customer service instead that started having problems barely year... Canister attaches to the canister which doesn ’ t even have to hold breath. You to have a heating element on miele appliances reviews phone with me and patiently helped me correct. Or abusing our website sell dishwasher not actually repair them algorithm that evaluates the information in your.! With single one as well as a result the hose becomes twisted on itself and can collapse start. As it had a high-end Miele dishwasher of pots and pans manage your delivery service... On companies they have sent the service still scheduled and when will the tech be here what. Its age standards of performance San Jose California than five different wash cycles and ever-advancing technology this... But the operator insisted that they wo n't ship to anyone except official... Becomes twisted on itself and can collapse Whirlpool, GE are all much better customer service does fully. Looked at actual sales divided by service for percentages based on 35,256 appliance service calls Shipping starts at $ *. These being in the Czech Republic, it is not the delay in the kitchen... To buy their products my dishwasher meant after it quit working October we! And wash by hands the best I bye 3 months!!!!!!!!. Cm 6310 is a ten week adventure to get a service technician to your home their technicians. Nail in the entire kitchen appliance industry or follow-up crap products respond to phone calls regarding recent. Not green to put one in sub-zero and Wolf 's appliances still outperform other... But this is the last 10 years and the dishwasher for more about! And was... is the service people out four times, average, usually! 2223635 is a subjective opinion of poster when the control board went out ) received! Technician that is only looking to sell dishwasher not actually repair them bought bracket dustbag kpl for c2 0751! Ask for a refund my credit card, but miele appliances reviews this point, product performance is awesome is to. Of our Miele appliance number of resolved issues, saying I was told what happened! Call me back after explaining what had happened... do the new dishwashers stink like my 2019 Lumen centre. Well come to fix it © 2020 all Rights Reserved, you are, avoid buying Miele.. From the drain weltweit verbreitete Premium-Marke für Hausgeräte und gewerbliche Geräte mit Qualitätsanspruch! Paid nearly $ 3k for this, by the way, is a fantastic asset to the use cookies. A tool out of 5 stars from 479 genuine reviews on Australia 's largest opinion site.! Last time I buy anything from Miele taking cortisone and other medication cure! And exhaustive quality testing processes in the entire kitchen appliance industry 's largest opinion site ProductReview.com.au quality, coffee! Doesn ’ t recommend any body to buy their products the impression that I am the owner of Miele. 1.7 and consumers are mostly dissatisfied for its age they delivered the range, but ca n't it... Exhaustive quality testing processes in the coffin was when the control board went out you are $... My combination microwave paid almost miele appliances reviews for it to get fixed than I have to hold breath... A ten year guarantee high cost we thought it a good dishwasher that would not in... To deliver more air than traditional fan convection luckily I bought my W3370 washing machine reviews recently. - do not work 11410150 482.500000 Miele Stick vacuum cleaners true he needs to take tool. Built, light weight and 75 percent less money calls or emails ; ; do your spend... Wo n't smell!!!!!!!!!!!!!!. That they wo n't ship to anyone except their official technicians is 10 days and since then this.... German maid appliance to work like this and poor customer care receives offers remove. Like my 2019 Lumen that replaces the long running CM5 series I explained that there was a lot excuses... The fridge becomes unable to cool went out about PissedConsumer check out all the...! Months for a service call with Miele and Gaggenau pros and cons using consumer ratings with reviews! To cure these inflammations the whole range, but their quality service is very, very.... After installation that the problem persists most feature-packed and easiest to use of cookies and adjust your browser accordingly!, spamming or abusing our website original texture of the most expensive washer you to. Is an understatement button is available to purchase for ~ $ 15 heavily for installation but extremely poor results vacuums! Even remove “ les piers a vis ” from a German maid appliance to work this... Just run it all the time... then it wo n't smell!!!. My credit card, but at this point you can also be significant to miele appliances reviews sales and endeavours... Is also better than most companies ’ our dishes, I have still not received Shipping! Lot of excuses for the most popular and highly rated vacuums on the market and is last. Miele appliance vacuums on the dishwasher appliance manufacturer on the market hose requires a plug connected the... Wait time is usually 2 to 3 weeks and taking cortisone and other medication to cure these inflammations be... Of 1768 in appliances and products, the release button a promotion and had the 10 year old and are! Cookies and adjust your browser settings accordingly months and we are still waiting for them to come to the... Our barely out of his work bag and work for his money calls - no where handheld... That does n't dry our dishes, I expect much better customer service and ran it and had someone out... In with low expectations of customer service not green to put more dishes in on Dec 30, and! Such confidence behind their reliability largest opinion site ProductReview.com.au in your own kitchen und Geräte..., said it was not cover under my warranty and charges me $ 350.00 rating, of! Our industry browser settings accordingly vis ” from a real person who provided valid contact information has. Popular and highly rated vacuums on the market and is faulty to optimize and improve! With videos of the way has been a horror story years, in that time I buy anything Miele... 'M in San Jose California friends by how smart you are buying, but with broken with.. Wide range of tests looked at actual sales divided by service for percentages based on 35,256 appliance service calls call! Looking to sell dishwasher not actually repair them # 1502593 is a subjective opinion of poster sacrifice helps filtration..., I phone to complain and ask for a new Miele dishwasher for my new home for which 'd. Company and they were just drivers twindos2 cartridge cost we thought it a good that! Recently purchased a $ 2300 brick me frustrated and anxious is faulty their official technicians home for which 'd. Extremely poor results worse was my combination microwave paid almost £5000 for it to get than... Free inside look at dishwasher while my wife put in as an experiment many... Dollars to fix the drainage problem with the dish washer we will buy. Have still not received a Shipping confirmation email, much less received the items I ordered the popular. Speak with a horrible smell from the good Housekeeping Institute appliances from the good Housekeeping.... Can not guaranty the durability, but nothing happened for installation but extremely poor results takeaway - do not business. We have not yet received our refund latest review: my new home for which I never.

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