Click To Tweet Regardless of the size of your hotel, your housekeeping staff are the the backbone of your hotel. There are many different environments, constraints, and target audiences, but here’s a list of what I usually cover in my sessions: 1. Housekeeping can be outlined in three main sections: beginning (the introduction to the webinar), middle (anything in between presenter/speaker slides), and end (Q&A and wrap up). Be fully present. Every worker should play a role in housekeeping, even if that means keeping his or her own workspace clean. Floors are to be clean and dry. I invite the learners to dress comfortably and to let me know if it is too hot or too cold in the training … 10. Virtual training is an online training event with a live instructor, on a virtual platform such as Adobe Connect, WebEx, Microsoft Lync, or GoToTraining (there are many others). A guest’s comfort and a longer stay are among the top most priorities in the hotel industry. QuestionsQuestions are definitely encouraged. Participation: You are your own best resource. Your housekeeping training program can make or break your reputation. Workers need to know how to work safely with the products they use. Our housekeeping training program teaches our staff the various ways of cleaning the kitchen and appliances. Workplace housekeeping should be an ongoing process, not a one-time practice. (By housekeeping I mean things like location of coffee/tea, rules on smoking/food and drinks in the training room, what to do in the event of an emergency etc.) The learners are located remotely and participate by using a web browser. Your comfort level may vary with the current COVID-19 pandemic so feel free to answer each time you visit. Training classroom rules aren't made to be broken. However, it’s particularly important in the warehouse where a variety of workers are doing a variety of jobs with a variety of equipment. How to Use Video to Improve Your Presentation Skills, What to Look for in a Train-the-Trainer Workshop, Instructional Design for the Virtual Trainer, Maximizing Engagement in the Virtual Classroom, Instructional Techniques for New Instructors, Certified Instructional Designer/Developer. Training the new joiners and motivate the existing employees. Basic Training for Housekeeping Staff FROM THE SAHAR PAVILION HOTEL PRESENTED BY: RACHNA SHARMA 2. The real question is, “Should we call … Polo & Tweed can help train both existing and new staff members so that you can execute the rules to the highest standards. Emergency ExitsThe emergency exits are a need-to-know item and should be mentioned at the beginning of the course. Hope this helps. I invite the learners to dress comfortably and to let me know if it is too hot or too cold in the training room. Call them what you will – meeting norms, team agreements, rules of engagement, or conditions for success – when it comes to effective meetings, it’s necessary to set up a few ground rules before you get started. Apr 29, 2015 - World's largest train the trainer company with virtual and instructor-led workshops, professional certifications, training best practices and more. Twitter Share on linkedin. Receive 75 pages of useful safety information broken down into three training sections. Caffeine and sugar are my friends in the classroom! Show her the rules of the house and household etiquette at its best. Don’t distract the group. The emergency exits are a need-to-know item and should be mentioned at the beginning of the course. Much of the content of the training will be coming from you. However, rules and regulations for housekeeping vary from hotel to hotel. Call one another by their first names, not "he" or "she." Housekeeping is to be clean, orderly, and sanitary. Breaking down the tasks into small steps that can be done in just a few minutes each day will keep the mess under control.Dividing the chores between family members teaches responsibility and makes everyone's life better. Good bye. Whether you wish to work for a private household or commercial building such as a hotel or shop, certain rules, principles and procedures must be followed, to ensure a stellar service at all times. If you address housekeeping issues at the beginning of the course, it will make your learners more comfortable and allow them to concentrate on content. This is why team/business ground rules are central to the performance of any team. Counsel and motivate employees on various duties. Training classroom rules aren't made to be broken. HOUSEKEEPING BASIC SKILLS 1 Training materials ... Housekeeping Department sends their inspectors to check whether the stated room has been cleaned to the hotel standards or not! 3. Training objectives To provide technical guidance to countries in addressing the objectives of the process to formulate and implement NAPs To provide technical support in selected methodologies … Setting up a list system of daily, weekly, monthly, and seasonally-needed chores will make housekeeping easier. Training session hours are normally stated in advance; however, if it is a multi-day course I will mention the start, break, and expected completion times at the beginning of each day. We have several questions that have been submitted by the audience. Ecolab’s innovative, streamlined solutions, along with world-class training and tools, let you clean with confidence. Worker training is an essential part of any good housekeeping program. The trainer will be facilitating the discussions with your assistance. A clean room as a part of the guest’s experience contributes to repeat business and referrals to other potential clients. Hotel Housekeeping â Standard Procedures - It all comes back to the basics. Look for ways to improve our process. Your housekeeping training program can make or break your reputation. Cell PhonesThe use of cell phones is a challenge for trainers; however, this is the perfect opportunity to set reasonable guidelines for the use of mobile devices in general. One of the best ways you can ensure your audio conference or conference call is a success is to provide an upfront contract, of sorts, to the attendees. Hotel Housekeeping Rules. Recruit new employees and train them for the housekeeping jobs. Housekeeping order is "maintained" not "achieved." It's probably a better idea to walk calmly to the nearest exits, which you will see all around the hall. The old saying, “One man’s ‘Duh’ is another man’s ‘Huh?’” comes to mind when considering general housekeeping rules for classroom training. , monthly, and Maintenance staff ©2002 Opus Communications, a division of HCPro questions as like. 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